Before returning items to us, please contact us in order to obtain a Return Authorization Code. You can contact help firstname.lastname@example.org or chat online, where one of our customer representatives will be glad to help you.
Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Returning for replacement and refund
All returns must be sent by you to us within 10 days of the shipment being delivered to you. We only accept items in their original condition - unworn, unwashed, unaltered, and undamaged - and must have the tags intact and still attached.
1. Quality Issues:
Once received by us, If our staff finds that the merchandise is defective as described, we will send you a free replacement.
2. Size Errors:
Please be aware that due to the nature of the handwork required, the finished garment may vary approximately 1" - 2" in either direction of specified measurements.
You can return the product has been damaged from factory . Not fit for you is not exactly as advertised. receive the product wrong Some product loss Or if the product is in our conditions. Customers can return
If you receive damaged goods. Or get the wrong product We will refund the shipping charges including Keep statement of shipping payments in case any problems arise during delivery.
If you want to refund if item arrive chard 40% cost of item for keep product
Changes to Orders (Before delivery)
All garment orders can be changed (size or color) within 12 hours of purchase.
All garment orders with a change request after 12 hours will not be eligible
**products can not be returned without a cause. Change / don't want
RETURN POLICY - CHANGE PRODUCTS AND SERVICES.
1.Product is can exchange and return within 7 Days before get them for cases below
1.1 store send fault ( mistake , wrong color or size) to you
1.2 Products non-standard production so obviously.
2.CONDITION CHANGE AND RETURN PRODUCT
2.1 Products can be changed in If the products has to be changed only in Stock.
2.2 All change or returned must be in the same a perfect condition. not broken and damage
2.3 Shipment to exchange or refund Products. Need to send a letter with the following details.
2.3.1 Your name and surname
2.3.2 Cause exchanges
2.3.3 New product need to change
2.3.4 Your address preferred returns
3.THE COST OF SHIPPING FEE TO CHANGE OR REFUND
3.1 Exchange or return by a non fault of the store. Store at no charge for shipping. customer is responsible for shipping costs to return - exchange.
3.2 If fault of the store. Store is responsible for shipping and / refund The cost of returning the item to store will be return when upon receipt of product and checked.
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*** Please check for details Size before request exchange ***